08/03/20: In Lee County, the Empowering Youth and Families Program (EYFP) spent their meeting time the week prior reflecting on all the changes that have come with COVID-19. They remembered both what was considered normal before social distancing began and considered what normal will be like once those restrictions are lifted. One of Lee County’s community partners gave his insight as a professional into how the pandemic has changed how he interacts with clients: “One thing I would do when I would meet with a client is I would always shake their hand and tell them it was nice to meet them. If the client had children with them or someone else I would always interact with them and ask their names, ages, etc. Sometimes the client would be surprised by this, but in a good way. I think it would help the client realize that I am no different than them and I am here to help. Even if I couldn’t help them in the end, it set the stage for a pleasant experience,” he stated. Even simple actions like handshake require an extra level of thought during the pandemic, but even if the team can’t be as physically close as they once were, Lee County EYFP facilitators are making every effort to keep bonds between families and staff strong. The EYFP facilitators believe that it is still important to give the people they serve a great experience and leave a good impression despite the changes that have become part of their new normal. They are adamant about making every interaction count, even something as simple as a warm smile which brightens someone’s day.