08/04/20: As we think about life before COVID, one of our community partners gives insight about what he continues to do even as the pandemic continues to change our new normal.
“One thing I would do when I would meet with a client is I would always shake their hand and tell them it was nice to meet them. If the client had children with them or someone else I would always interact with them and ask their names, ages, etc. Sometimes the client would be surprised by this but in a good way. I think it would help the client realize that I am no different than them and I am here to help. Even if I couldn’t help them in the end, it set the stage for a pleasant experience,” he stated.
As a professional, I believe it is still important to give the people we serve a great experience and leave a good impression despite the changes that have been enforced to make this happen. Some may need it more than we know. Be the person you need when you interact with others.